- Create a new issue or add a comment to an existing issue
- Add a comment from the non quoted email body
- Add a comment with the entire email body
- Create a new issue from each email message
- Add a comment before a specified marker or separator in the email body
Log in as a user with the JIRA Administrators global permission. Choose > System. Select Mail > Incoming Mail to open the Incoming Mail page. Click the Add incoming mail handler button (or the Edit link next to an existing mail handler) in the Mail Handlers section to open the Mail Handler dialog box.